Duchess Trading Terms & Conditions

  1. All prices exclude VAT, branding and delivery.
  2. Official orders must be placed by way of email, online ordering or fax. Each order must state the full details and description of the products required - the product code, quantity, sizes and colours.
  3. An official order must be received by Duchess before processing can begin.
  4. Deliveries are subject to stock availability.
  5. No goods will be dispatched unless full payment is received in our bank account or a credit application has been completed and approved.
  6. Interest will be charged on overdue amounts (subject to the terms of our credit agreement).
  7. All goods remain the property of Duchess Uniforms until accounts have been paid for in full.
  8. No returns will be accepted with printing, branding or embroidery on the items. Please ensure that you have checked the item to your satisfaction before proceeding.
  9. Please note: Dark coloured garments with a cotton content are not suitable for applications where the garment is exposed to excessive sunlight and/or perspiration, as this will result in fading.
  10. All prices are subject to change without prior notification and are subject to Rand/Dollar fluctuations.
  11. Sample orders amounting to R5 000 or more require Head Office approval.